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The client is a flag and banner producer in UK and was using other synthetic papers but faced recurring quality and performance issues, which impacted production efficiency and customer satisfaction.
| Pain Point | Impact On Business |
| Inconsistent print quality | Poor colour vibrancy and uneven toner adhesion, leading to reprints and wastage. |
| Durability issues | Flags and banners degraded quickly under handling and display conditions. |
| Limited compatibility with high-volume digital printing | Slower production due to paper jams and sub-optimal performance with Konica Minolta presses. |
| Material sourcing uncertainty | Customer was facing difficulty finding a reliable synthetic paper that met both quality and volume demands. |
Cosmo understood the requirements regarding which the customer was facing multiple issues and delivered an ideal solution by providing CSP Digi Lux:
| Benefits | Outcome |
| Superior print quality | 95% of prints meet or exceed customer expectations on the first attempt (up from 70% with previous papers). |
| Enhanced durability | Banner lifespan increased by 50%, reducing replacement costs. |
| Reliable production workflow | Zero downtime due to paper issues in the last 6 months. |
| Customer satisfaction | Positive feedback, leading to repeat orders. |
| Operational efficiency | 20% reduction in reprints, saving both material costs and labour hours. |
"We have used numerous synthetic papers in the past, but Cosmo Synthetic Paper has by far produced the best results in terms of print quality and durability. Production is smoother, and the end product consistently delights our customers." - Flag and Banner Producer from UK
A renowned label stock manufacturer & a leading packaging supplier in Fiji since 1980s offering Pressure Sensitive Adhesive labels (PSA), Self-Adhesive Labels, Wet Glue labels, Hot Melt labels, Embossing, De-bossing, “No Look” labels.
Customer is the only In-Mould Label processing company in Peru, who is producing different kinds of IML containers for industrial purposes. They have printing and moulding capacity under the same roof.
One of the largest FMCG brand, with a varied portfolio of India’s leading household products in the categories of brands, detergents, personal care, laundry, health care and refreshment sales over 190 country.
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